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 Monthly return and replacement guarantee: 

Within 30 days from the date of purchase, customers have the right to return the product or ask for replacement due to quality problems.

 Three-year warranty:  

We will provide a 3-year free warranty for all parts of the whole machine if HPURES water purification system is used for domestic drinking purification.

 Free installation: : 

HPURES provides customers with free delivery and installation service so that customers can avoid the trouble of picking up and installing by themselves.

 Whole-process tracking service: 

HPURES establishes files for customers, makes timely telephone return visits after installation, and regularly carries out door-to-door maintenance and filter element replacement so that customers can use it without worry in the whole process.

 24-hour positive response: 

After receiving the customer's fault declaration and complaint, we will actively deal with it within 24 hours to relieve the customer's concerns in time.

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