Monthly return and replacement guarantee:
Within 30 days from the date of purchase, customers have the right to return the product or ask for replacement due to quality problems.
Three-year warranty:
We will provide a 3-year free warranty for all parts of the whole machine if HPURES water purification system is used for domestic drinking purification.
Free installation: :
HPURES provides customers with free delivery and installation service so that customers can avoid the trouble of picking up and installing by themselves.
Whole-process tracking service:
HPURES establishes files for customers, makes timely telephone return visits after installation, and regularly carries out door-to-door maintenance and filter element replacement so that customers can use it without worry in the whole process.
24-hour positive response:
After receiving the customer's fault declaration and complaint, we will actively deal with it within 24 hours to relieve the customer's concerns in time.